Call: (219) 926-1477

Terms & Conditions

National Fireproofing Company accepts returned merchandise purchased from our online store if the container or product is unopened and in “factory new” condition. Returns are accepted only within 30 days from the date of purchase from our online store. Returned items are subject to a 20% restocking fee. All returns must have an RGR (Return Goods Request) number assigned to it or the return will be rejected. The customer is responsible for return shipping costs. We reserve the right to assess the condition and age of returned goods prior to offering a refund. This may result in a refund being refused. To obtain an RGR, or if you have any return policy related questions or requests, please don’t hesitate to call our Customer Service Department at (219) 926-1477, or email us at support@natfire.com